Our Partners
Horizon Pack and Ship relies on a network of steady, well established partners to keep shipments moving, documents printing, and projects on schedule. Our role is to bring these relationships together in one place so that individuals, small businesses, and local organizations can access dependable services without having to manage multiple vendors on their own.
This page explains in clear terms how we work with national shipping carriers, local print and production teams, and trusted design partners. Our priority in every partnership is reliability, consistency, and accountability, so that customers know who is responsible at each step and can count on the same level of care every time they visit.
Shipping partners you already know
Horizon Pack and Ship works directly with UPS, FedEx, and the United States Postal Service so customers can compare options in one stop. Each carrier brings a different mix of transit times, coverage areas, and pricing. Our job is to explain these choices in everyday language and help select the option that best fits the package, timeline, and budget.
Because we work with these carriers every day, we are familiar with how each handles tracking, delivery windows, and claims. When a customer ships through Horizon, we remain the local point of contact. If a question or problem comes up, you speak with our team, and we coordinate with the carrier on your behalf instead of sending you to multiple phone numbers and websites.
UPS, FedEx, and USPS in one place
Customers shipping with UPS, FedEx, or USPS through Horizon Pack and Ship receive the same carrier services they would at a dedicated location, paired with local support from our staff. We assist with packaging, labeling, customs documentation for international shipments, and clear explanations of delivery expectations. This combined approach supports consistent outcomes for everyday parcels, business shipments, and time sensitive envelopes.
Clear responsibility throughout the shipment
From the moment a package is prepared in our store to final delivery by the carrier, we keep track of who is responsible at each stage. Horizon handles careful packing and accurate documentation. UPS, FedEx, or USPS handles physical transport and delivery. If something needs attention, we help identify whether it relates to packaging, routing, or delivery, and we address it directly with the appropriate party so customers are not left guessing where to turn.
Print and production partners
For printing and production, Horizon Pack and Ship combines in house capabilities with a network of reliable print shops and specialty vendors. Daily needs such as document printing, copying, and standard binding are handled on site for faster turnaround. For larger volume print runs, wide format pieces, or specialty materials, we work with trusted partners who focus on those specific services full time.
These partners assist with items such as bulk postcards and mailers, brochures, yard signs, banners, posters, and branded materials for events. We select partner facilities based on consistent print quality, accurate color, and dependable delivery schedules. By coordinating everything through our store, customers can place and receive print orders locally while still benefiting from the equipment and scale of established production providers.
Consistent results across every run
When a customer reorders postcards, flyers, or other materials, we make every effort to route the work through the same print partner and use the same settings. This supports consistent color, paper feel, and layout from one project to the next, so small businesses and local groups present a stable, recognizable image over time.
Clear expectations around timing
Print and production partners provide firm schedules for proofing, printing, and delivery. We share these timelines upfront and keep customers informed if anything changes. Because we work with the same vendors regularly, we know how much time is truly needed for different types of work and can give realistic estimates instead of broad guesses.
Design support and project coordination
Some customers arrive with finished print ready files. Others have a rough idea, a logo, or an existing piece they would like to update. For design needs, Horizon Pack and Ship works with a small group of designers and layout specialists who understand print requirements and everyday business use cases. These partners help refine artwork, adjust file settings for clean printing, and format pieces for both physical and digital use when needed.
Our team coordinates between the customer, the designer, and the print or shipping partner when a project involves multiple steps. This keeps communication in one place and reduces the risk of missed details such as bleed settings, mailing panel requirements, or packaging limitations. Customers receive a single, clear set of proofs and approvals, while we handle the back and forth needed to keep all partners aligned.
Practical design with shipping and printing in mind
Because our design partners work closely with our print and shipping services, they understand how a postcard moves through the mail, how a brochure is folded, and how a poster will be packed and shipped. This leads to layouts that are easier to print, easier to mail, and less likely to be damaged in transit, which supports long term reliability for repeated projects.
One steady point of contact
Whether a project is simple or multi step, customers communicate directly with Horizon Pack and Ship. We then coordinate with design, print, and shipping partners and report back with clear updates. This structure keeps accountability on our side while still making use of the skills and capabilities of multiple specialists.
How our partnerships support customers
By working with a mix of national carriers, local printers, and specialized partners, Horizon Pack and Ship can offer a range of services that would be difficult for a single small location to handle alone. Customers benefit from this structure in several practical ways: more shipping choices, more print options, and more accurate timelines, all coordinated through a familiar, local storefront.
Because we use the same partners on a regular basis, we learn how they operate and build routines that support consistent results. This includes checking labels in a specific way before handing packages to carriers, reviewing proofs using the same steps for every run, and confirming that packaging and print specifications are aligned before production. Over time, these habits reduce errors and help projects run more smoothly for repeat customers.
When a shipment or project does not go exactly as planned, established partnerships also make it easier to resolve issues. We know who to contact, what information they need, and how long a response typically takes. This supports accountability and saves customers from having to navigate those conversations on their own.
A local approach to national services
Although many of our partners operate at a regional or national level, Horizon Pack and Ship remains a local business that sees the same customers throughout the week. We understand that a missed shipment or misprinted batch does not just affect a tracking number or an order count. It affects a family sending a package, a small business preparing for a show, or a community group sharing information about an event.
This perspective guides how we choose partners and how we work with them. We look for vendors and carriers that respect clear communication, realistic timelines, and careful handling of materials. In turn, we hold ourselves to the same standard when preparing packages, reviewing proofs, and updating customers on the status of their shipments and print jobs.
Familiar faces, established partners
Many of our customers visit the store repeatedly for ongoing shipping and printing needs. Because we know them and their preferences, we can match them with the partners and services that best fit their typical projects. Over time this builds a familiar routine, where customers know what to expect and we know how to prepare their work so it moves smoothly through each partner in the chain.
A steady, accountable process
Every partnership Horizon Pack and Ship maintains is chosen with reliability and clear responsibility in mind. We work with organizations that understand schedules, handle materials with care, and respond when questions arise. Our own role is to stand between these partners and our customers, translating options into straightforward choices and following through until each shipment is delivered or each project is complete.
If you are unsure which service you need, you do not have to sort through carriers, printers, and designers on your own. You can start with a conversation in our store, by phone, or through a simple online inquiry. From there, we match your needs with the right combination of partners and remain accountable for guiding the work from beginning to end.
Talk with us about your next shipment or project
If you have a package to send, materials to print, or a project that involves both, Horizon Pack and Ship is ready to walk through the options with you. We will explain which partners are involved, what each step looks like, and how long it should take, so you can make a clear and informed decision.
You can also visit our store during regular business hours to discuss shipping, printing, or design questions in person. We will connect you with the right combination of services and partners, then stay in touch until everything is complete.